If we've talked in the past week, you've probably heard me complain about the drama that is our new washer and dryer. It's been an adventure, or something.
Last Tuesday, our new washer and dryer were delivered with our first fridge. Craig had scheduled installation for Wednesday (our lease specifies that, if we have a washer and dryer, they be professionally installed), so I was not expecting any drama so early in the process. The delivery guys told me they usually install when they deliver, which was news to me because Craig had paid extra for the installation scheduled for the following day. But I figured having the washer and dryer early would be a bonus, so I took the man upstairs.
He looked at our second story laundry room, with the drip tray we had purchased according to the property manager's instruction, and announced that he could not install the washer and dryer. No problem, I thought, tomorrow morning will get this taken care of. He left the washer and dryer in the garage next to my car (and assorted other stuff):
Wednesday brought the installation person. He first told me he couldn't install the washer and dryer because no one told him it was a second story installation and he didn't have a second person. He wandered up to give the laundry room a look and told me the drip tray had to be installed before he could do anything anyway. He suggested we call a plumber.
The first plumber came out Wednesday afternoon. He assessed the laundry room and took some pictures with his phone to send to a friend.
This is not reassuring, I thought. He first told me I had the wrong type of drip tray. But after a phone consultation with the aforementioned "friend" (I assume it was another plumber or his boss), he told me they don't make that sort of drip tray anymore. Instead, they would need to reroute the plumbing from the wall to the floor, which would cost about $800.
Craig called the property management company. They sent out a second plumber. Again, pictures were taken of the laundry room. This plumber assured me that the problem was not nearly so bad as he had been led to believe...and left. I'm not sure what problem he thought we had, but we were quickly approaching a week without laundry facilities. I assure you, problems were mounting.
After several attempts to contact the property management company and the plumber to follow up, we had resigned ourselves to installing the washer without the drip tray. On Monday, two men were here to swap out the fridge and I hoped to get them to install my washer and dryer. This attempt met with even less success than the previous four visits. The guys wouldn't even consider doing it, because it was "not on their paperwork."
Meanwhile, I told Craig this by text and he called Best Buy. After a lengthy hold time, he was told we should just ask the guys delivering the fridge to do it. I was ready to lose my mind. Craig was also trying to follow up with property manager - who had called to ask if the drip pan had been installed on Saturday and when informed it had not been, said "okay" and hung up! - and the property manager's plumber. He was having about as much success there as I had with the installation people. That is: NONE.
On Tuesday, the property manager sent out a different plumber to install the drip tray. This man assessed the situation, took pictures, and told me the drain was in the wrong place.
Yes, thank you. I know. That's why you're here... I began to panic, thinking he would leave. But he settled down and modified our drip pan as you can see here:
Today, the installation was scheduled for between 2:30 and 4:30. This presented a slight problem as I needed to pick Bryce up from school at 3. I left a note on the door with my phone number, saying I would be back by 3:15. I was on the verge of panic even so, afraid I would again fail to get the washer and dryer installed. As Bryce and I turned into our development, the installation people called. I assured them I would be there in minutes and asked them to wait. Thirty minutes later, we have a working washer and dryer!
And soon, I hope to have the first load of laundry finished, just in time for my parents' arrival!